DONAR ASSISTÈNCIA TELEFÒNICA A INCIDÈNCIES INTERNACIONALS
COM FER-HO
1. OBJECTIU
To become “all the world” technicians capable of donating support to any person, eliminating the language barrier.
Because it is important:
2. Millora de l’occupabilitat (Our Future)
An SMX student who knows how to follow an incident protocol in English has many more options to work fine in an international Service Desk. In this repte, the protocol is used for:
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